Shipping policy

Shipping Policy

Effective Date: 6 august 2025
Company Name: Aquora
Website: aquora.ca

At Aquora, we’re committed to delivering your orders quickly, safely, and reliably. Below you’ll find all the details about our shipping process.

🚚 Shipping Options & Rates

We are proud to offer:

  • FREE Standard Shipping on all orders

  • No minimum purchase required

📦 Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays)

  • You’ll receive a confirmation email with tracking information once your order ships

⏱️ Estimated Delivery Times

  • Standard Shipping (canada): 1-2 business weeks
    Note: Shipping times may vary depending on your location and carrier delays (e.g. weather, holidays).

 

❗ Incorrect Addresses or Delivery Issues

Please make sure your shipping information is accurate.
Aquora is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Lost or stolen packages after delivery confirmation

If you experience any issues, contact us immediately at aquora12@hotmail.com — we’ll do our best to help!

🔄 Order Changes or Cancellations

Once an order is placed, we begin processing it quickly. If you need to modify or cancel your order, please email us within 12 hours of purchase.

💬 Questions?

We’re here to help. For shipping questions or support, contact us at:
📧aquora12@hotmail.com